Job Date: Wednesday 12th April 2017
Despite the name of Mr Emergency Plumbing, not only are our plumbers available for emergency jobs, but we also complete general maintenance work day to day. The booking starts with a call to our friendly call centre team, on the 12th of April at 4:00pm, the customer advised that they had a 15 year old indoor gas hot water system that exploded and required a replacement. Thankfully we had a plumber close by and we organised for one of our plumbers to attend between 4pm and 7pm
The plumber arrived onsite at 5:45 to the Burnleigh Drive address in Gladstone Park, the plumber discussed with the customer on their hot water needs. From how many people in the home, to how many bathrooms, to how much hot water is needed day to day on average. After the discussion the plumber found the best system for the customer and quoted to disconnect and remove the burst unit and supply and install a new Aquamax 155 L hot water system, running new hot cold and gas line to the unit also using a new gas cock, duo valve and concrete slab. After completing the quote the plumber printed off full written one.